Refund Policy
Power Line Industries, Inc. (aka Power Line) a Utah Corporation, doing business mainly as “Power Line USA”, “Power Line Industries”, “Power Wash Industries," "HotJet USA” and various other entities and websites, herein referred collectively as Power Line Industries, Inc. has the following Manufacturer’s Limited Warranty.
Subject to the limitations and conditions hereinafter set forth, Power Line Industries, Inc. et. al., warrants to the original Purchaser that its products are free from defects in workmanship and material within the warranty period listed below and/or attached or online, starting from the shipment date.
Your new equipment registration must be submitted online at www.powerlineregistration.com, emailed or mailed in within 30 days of purchase or this warranty will not be in force.
No statement or recommendation made by Power Line Industries, Inc., or its representative to Purchaser or User shall constitute a warranty by Power Line Industries, Inc., or a waiver or modification to any of the provisions hereof or create any liability for Power Line Industries, Inc.
All warranty claims are subject to the exclusions and limitations as outlined:
The warranty shall not apply if:
A. Equipment/Trailer has been abused, misused, neglected or in an accident;
B. Equipment/Trailer has not been installed or operated in accordance with safety/specifications or recommendations from Power Line Industries, Inc.;
C. Equipment/Trailer has been operated under more extreme conditions than those recommended for the particular product or service;
D. Equipment/Trailer has been operated beyond the rated capacity of the product; or
E. Equipment/Trailer has been repaired or altered outside a facility recommended of Power Line Industries, Inc., or in any way so as to affect its stability or reliability in the sole judgment of Power Line Industries, Inc. or its approved facility.
Products that Power Line Industries, Inc., furnishes, but does not manufacture, carry only the warranty of the manufacturer of such products. Where other manufacturers' or suppliers' products used in Purchaser's products or services prove defective, Power Line Industries, Inc., shall only be liable to the extent that Power Line Industries, Inc., is able to recover from such manufacturers or suppliers for such defects (see attached warranty).
Any warranty granted by Power Line Industries, Inc., to the Purchaser shall be deemed void if any goods covered by such warranty are used for any purpose not recommended or permitted. In addition, the Purchaser shall indemnify Power Line Industries, Inc., and hold Power Line Industries, Inc., harmless from and against any and all claims, damages, losses, costs, expenses and other liability of whatever nature that Power Line Industries, Inc., suffers or incurs by reason of any such unintended use.
Notice of defective product or service must be given in writing to Power Line Industries, Inc., by Purchaser or User within fifteen (15) business days following receipt of goods. Purchaser or User shall keep such products or services in an unaltered condition for examination by an authorized representative of Power Line Industries, Inc. No goods may be returned for credit or adjustment without prior written permission from Power Line Industries, Inc.
All warranty replacement parts shipped to the Purchaser will be invoiced to Purchaser until defective parts are returned to Power Line Industries, Inc., 14773 Heritage Crest Way, Bluffdale, Utah 84065. Upon receipt of defective parts, a credit will be issued equal to the amount of the invoiced warranty parts. Freight on replacement parts is the responsibility of purchaser.
Shipping - Risk of Loss
All items purchased from Power Line Industries, Inc. and/or its subsidiaries are made pursuant to a shipment contract. This means the risk of loss and title for such items pass to you upon our delivery to the carrier. Power Line Industries, Inc. and its subsidiaries is not responsible or liable for any damage arising from shipment. If product is received damaged, purchaser must not damage on Bill of Lading and have driver sign damage and take pictures.
Warranties; Limitation of Liability for Merchandise
All merchandise listed in the Power Line Industries, Inc. and its subsidiaries website(s), catalogs or any type of Power Line Industries, Inc. and it subsidiaries advertisement are “as is” (to the extent allowed by law) and, unless otherwise specifically noted, are without warranties of any type, express or implied. Power Line Industries, Inc. and its subsidiaries disclaims all warranties, including, but not limited to, the Implied Warranty of Merchantability and the Implied Warranty of Fitness, for a particular purpose. For specific equipment and parts please see warranty/registration link at www.powerlineregistration.com for a complete description of the warranties we cover and/or see attached.
Power Line Industries, Inc. and it subsidiaries disclaims any liability for product defect claims that are due to product misuse, improper product selection and/or misapplication and any description, picture or other information communicated does not express or imply a warrant that the products are merchantable or fit for a particular purpose. Any liability for consequential, incidental, special, exemplary, or punitive damages are expressly disclaimed. Power Line Industries, Inc. and its subsidiaries’ liability in all events is limited to, and shall not exceed, the purchase price paid for the product that gives rise to any liability.
Return Policy
Power Line Industries, Inc. and its subsidiaries retains the exclusive and sole right as to whether an item may be returned, exchanged or order canceled. Power Line Industries, Inc. and its subsidiaries thus encourages customers to use care when placing an order, as once placed the order cannot be canceled, nor the item returned or exchanged unless Power Line Industries, Inc. and its subsidiaries expressly consents in writing.
Power Line Industries, Inc. and its subsidiaries cannot accept returns of gas or diesel powered items once said items have been oiled and/or gassed. If said items have been gassed or oiled they need to be taken to an approved authorized service center for repair which may be covered under warranty.
At Power Line Industries, Inc. and its subsidiaries’ sole discretion, if an item is approved to be returned, may impose a twenty five percent (25%) restocking fee on items returned, exchanged or canceled.
** Power Line Industries Inc.’s obligation under this warranty is limited to repair or issuing a credit for authorized repair or replacement of product/parts in question at Power Line Industries, Inc.’s sole discretion. This warranty is in lieu of all other warranties expressed or implied, including any warranty of merchantability for any particular purpose and all such warranties are hereby disclaimed and excluded by Power Line Industries, Inc. In no event shall Power Line be liable for any incidental or consequential damages or expenses of any kind. This includes lost income, travel time, and expenses, lodging expenses, labor expenses, down time, shipping costs, and any other incidental or consequential damages or expenses.
This warranty only applies to the original purchaser.
This warranty is subject to change at any time.
Power Line Industries, Inc.
14773 Heritage Crest Way
Riverton, UT 84065
1-800-624-8186